I lost my main racials for donate points

[sowhup5]

Good morning, yesterday I chose a human racial for a donation points, today I logged into the game and see weird thing. I have a Night Elf raciale that I didn't choose, please help. I spent donate points for human racials, thank you. Best regards.

Nickname: Atree

 

[Devillish]

Hello. I sent you a token by email.

 

[sowhup5]

thank you so much, wish good day, bb.