Refound Item Request

[Crosser]

Hello i just bought a custom item by a mistake "Cruel Gladiators Satin Hood" ID 285262, i was just buying other parts and get it by a missclick
Character: Crysser - legion x100

Thanks sorry for bother

 

[Devillish]

Hello. Unfortunately, transmogrification items are non-refundable.

 

[Crosser]

Why not? its a custom item and is still on my bags without any uses

 

[Crosser]

i already bough a head before that, i mean i dont want it was a mistake

 

[Devillish]

Because we don't have the technical ability to check whether an item has been used. Any player could buy an item, use it, and return it.

 

[Crosser]

well i can show my fully character, i didnt use it because that items doesnt match with a transmog i did haha