Wrong item buy

[pistrake]

i made a mistake i bought a fly mount "for alliance side" with a horde character is pobile to take my 700 tokens back ?

 

[Devillish]

Hello. I deleted your account information. I have a number of questions: 1) Is the mount still in your bag? 2) Your nickname 3) Your game world 4) Link to mount (wowhead)

 

[pistrake]

1 No the mount is not in my bag
2 Name Dastane
3 Legion x100
4 https://www.wowhead.com/spell=245723/stormwind-skychaser
5 <3 you

 

[Agis]

Hmm, let's wait for Devillish, I don't remember what we do on Legion in case when mount is already learned

 

[Devillish]

Hello. Since the mount is not in your bag, I need a screenshot from the collection that confirms that the mount is not there. You must set all the items in the filter and show exactly that the mount is gray, not studied in the collection

 

[pistrake]

yeah sure .. i have 32 in my collection
1 https://prnt.sc/v6lddDuJtUUM
2 https://prnt.sc/vOMZf4V18y9Q
3 https://prnt.sc/NmOEgbAjkpQF
and one more question if i write in collection the name of mount he didn t show there .. https://prnt.sc/niQ-8cFeZKja "Stormwind Skycasher"

 

[Devillish]

My colleague will apply for a refund of tokens.

 

[pistrake]

My colleague will apply for a refund of tokens.

Thank you <3 <3 <3

 

[Agis]

I've created application for developers, within 72 hours they will reply and I will write back here.

 

[Agis]

please check your tokens and reply if everything is okay now

 

[Devillish]

reply pls