I purchased 2000 tokens/ Я купил 2000 токенов

[suhrob11]

I have bought 2 relics 985 for 1400 tokens and they are gone from my inventory and tried applying to my weapon and they disappeared.

Я купил 2 реликвии 985 за 1400 жетонов, и они исчезли из моего инвентаря, я попробовал добавить их к своему оружию, и они исчезли

https://ibb.co/pXC5YkK

1 of the relics I have picture of

 

[Agis]

Hello. Can you please give wowhead links to this relics and also give your nikcname on lgeion x100?

 

[Agis]

Waiting for you to answer to be able to help you

 

[suhrob11]

Nimala x100 Legion

1. https://www.wowhead.com/item=144463/shard-of-kaldorei-stained-glass?bonus=1826:1476

Can I get refund for 2nd artifact price ?

because I purchased another arcane artifact already

 

[Agis]

You said, that you had purchased 2 relics and they had disappeared. I can see the first link for the first relic. Will you please give the second link for the second relic so that I could ask developers to return them to you?

What artifact? You've got a problem with your artifact too? Can we deal at first with relics?

 

[suhrob11]

Sorry if I have confused you. My only issue is I purchased Arcane Artifact https://www.wowhead.com/item=152027/gravitational-condensate?bonus=3610:1472 and when I applied to my weapon it disappeared it did not work and I purchased another one for 700 tokken https://www.wowhead.com/item=144463/shard-of-kaldorei-stained-glass?bonus=1826:1476 but this worked can I have a refund for 1st relic that when I purchased did not work ?

or can i get https://www.wowhead.com/item=152291/fraternal-fervor?bonus=3610:1472 this

 

[Agis]

Oh! Thank you for the explanation, I understand now. What's your character nickname? I will talk to developers about your issue, we will see what happened and help you. If the item has actually disappeared I think there gonna be no problem in refund

 

[Deleted user]

Nimala x100 Legion

 

[Agis]

Nimala x100 Legion


Спасибо, проглядел

I've contacted developers, described your problem. Waiting for them to answer within 42 hours.

 

[Agis]

We remember about you, still waiting for the developers to respond. Sorry that you have to wait.

 

[Agis]

Please check your token balance. Is everything okay now?

 

[Agis]

Will be waiting for updates from you for 48 hours