Wrong item.

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hellwalk

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• Суббота в 17:04

• #1

Hello, on Legion x100 plus Season yesterday i bought Blade of Northern Kings, and i kinda don`t really enjoy how it works with armors available to me, could i get please change of it while its not so long time gone?
Character - Berserk
Realm - Legion Plus x100 Season
Item - Blade of Northern Kings(Two Handed sword)
Exchange to - Shalamayne(Two Handed Sword)

 

Devillish

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• Суббота в 17:18

• #2

Hello. Unfortunately, I can't help you. We only refund items if the player made a mistake when purchasing. This means a miss-click. Changing your mind, not liking the look, and other reasons are not considered grounds for a return. Also, transmogrifiable items are only refundable if the player is unable to use them.

 

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hellwalk

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• Суббота в 17:39

• #3

I understand, but would be great also sometimes so help when ppl donate quite often. Just didnt want to lie about wrong click.

 

Devillish

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• Суббота в 19:02

• #4

Thank you for being honest. But in your case, the big problem is that it's a transmogrification item. We don't have the functionality to check whether a transmogrification was used. And manually checking this for every player is impossible. So even if you had told us about a missclick, we wouldn't have been able to help you.

 

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hellwalk

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• Суббота в 22:23

• #5

its regular item, not something dissapears after using

 

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hellwalk

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• Суббота в 22:45

• #6

and it doesnt save in collections, since can use it only at custom transmoger

 

Devillish

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• Суббота в 23:24

• #7

If a player uses an item, that is, trances his weapon, and we make a refund, then the trance on the weapon will remain

 

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hellwalk

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• Вчера в 00:03

• #8

But what for asking change? Trans will not remain with new trans, players using only 1 weapon in legion, dont think u can use somehow transed arti wepon to trans other weapons

 

Devillish

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• Вчера в 00:34

• #9

Sorry, but I have nothing to add to my answers.