1 months premium not be activated

[maodie]

hi,i costed 500tokens to buy 1month premium and theres only 1hour+ time left,but i didnt relog game. few hours later i found 30days time didnt been activated

 

[maodie]

hi,i costed 500tokens to buy 1month premium and theres only 1hour+ time left,but i didnt relog game. few hours later i found 30days time didnt been activated

realm x100
character lock 清扬/dh 黄宗洛

 

[Agis]

Hello. Did anything change after full relog?

 

[maodie]

Hello. Did anything change after full relog?

not yet,it looks normal and i buy 30days premium once again.it still shows 29days left not 59days

 

[Agis]

What exactly do you want? To get tokens back for 30 days or to get 59 days as it should be?