As I understood, you couldn't take the artifact from the mail. Did you take it now? If yes and there is a new problem, please describe it?
 
There is something worng with artifact level now?
 
I got the artifact from the mail and found that the artifact into a 0 level 【buy 925 Holy things are not lost】, I hope to return to my previous purchase of 68 level, today I upgraded the artifact to 36 level , Can not get it new skills tasks,Hope to solve this problem
 
I am through the NPC Quest Repair ,still is can not get the artifact new skills task