Donated item doesn't exist after I changed my faction.

[남자이대생]

기부(Donation)로 정예 검투사룩을 구매했는데 진영 변경(faction change) 이후에 룩이 뜨지를 않습니다. 오류 확인 후 정정 바랍니다.

 

[Agis]

Hello. English please. Google translate doesn't allow me to understand you completely. Also give your nickname, realm and link on the item you donated from wowhead.

 

[남자이대생]

I bought Elite gladiator transmogrification as donation. After I changed my faction from horde to alliance, the elite gladiator transmogrifications disappeared and I cannot use it now. As far as I know, Elite gladiator transmogrification isn't related to faction but there are no Elite gladiator transmogrifications anymore in my ID.

- my nickname : 남자이대생 (in korean)
- realm : Legion x100
- link on the item : look at the pictures I uploaded (Elite gladiator : Legion season 1, 2 Elite / Legion season 3, 4 Elite / Legion season 5,6,7 Elite of Warlock, and Legion season 3,4 Elite / Legion season 5,6,7 Elite of Mage)

Please fix my bugs as soon as possible.

 

[Agis]

Hmm. That's strange. I will ask Legion donation admin to look into this case and she will answer you

 

[남자이대생]

Okay. Please take a step as soon as possible. I donated a lot and I'm really embarrassed and frustrated after this event occur. And I also request that you let me know how this case happened.

 

[Agis]

I definitely know that on your horde characters it's still available, you can check it and tell us about it. Other details for an answer I will get only within 24-48 hours. It's holiday here so everybody is on vacation and answer not as fast as usual.

 

[Agis]

I've already got an answer.

As far as I know, Elite gladiator transmogrification isn't related to faction

Actually they do. Look at the examples from wowhead please.

https://www.wowhead.com/item=146233/ensemble-elite-vindictive-gladiators-leather-armor

https://www.wowhead.com/item=146232/ensemble-elite-vindictive-gladiators-leather-armor

 

[남자이대생]

Ah, Finally I understand this phenomenon. Thank you for your help.

 

[Agis]

Always welcome. Have a nice day.