error when purchasing

[Charlothe]

I'm a blood elf and wanted to change race to night elf. I selected race change, but I had to select faction change. Can you help me with that?
I haven't used race change.

nickname: peniél

 

[Agis]

Hello. Yes, we can. Are you playing on Legion x100?

 

[Charlothe]

Yes i play on x100

 

[Agis]

I've created a request for developers to take the race change and return tokens. Will be done within 72 hours. I will reply here as soon as it's done.

 

[Charlothe]

Thanks, I'll wait

 

[Agis]

Done, please check

 

[Charlothe]

ty