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Гильотина уже на рилме, второй меч как и говорила ранее ждем патча. Я вынуждена тему закрыть, сейчас много запросов, чтоб не упустить. Как только будет на рилме меч бастарда, добавим и его
Yes, I can confirm that we won't refund the tokens. We've already found the transaction, but the item itself isn't refundable. The problem is that we can't refund all items. Transmogrification items are one of them, as there's no way to verify whether the appearance was used. We can't take a...
We have a log of token transactions, even if they were accumulated automatically. But for some reason, this purchase isn't in the log. In any case, judging by your screenshot, this is an item we can't return even in the event of an error. Transmogrification items are non-refundable. I'm sorry
Hello. Are you sure you purchased this item? Your logs show no donations on your account. If you're sure, please provide a screenshot of the item in your bag and a screenshot of the store or vendor where you purchased it. Perhaps you specified the wrong character.